HCM Client Success Consultant

Automatic Data Processing, Inc.; Augusta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

ADP in Augusta, GA is seeking a Client Service Consultant to join our front-line team. You will resolve client issues, train users on ADP technology, and maintain high client satisfaction in a fast-paced environment.

You will analyze payroll, HR, and benefits inquiries, respond professionally, and build rapport with clients to drive positive outcomes. This role emphasizes clear communication and collaboration within a diverse team.

Qualifications

• Experience in client service or systems integration.
• College degree is not required, but helpful.
• Veterans experience welcomed and valued.

Responsibilities

• Research, troubleshoot, and resolve ADP/client application issues.
• Analyze client requirements for payroll, HR, benefits and time systems.
• Provide timely solutions and positive outcomes for clients and ADP.
• Educate clients and propose best practices and product training.

Skills

Client service

Systems integration

Job description

ADP in Augusta, GA is seeking a Client Service Consultant to join our front-line team. You will resolve client issues, train users on ADP technology, and maintain high client satisfaction in a fast-paced environment.

You will analyze payroll, HR, and benefits inquiries, respond professionally, and build rapport with clients to drive positive outcomes. This role emphasizes clear communication and collaboration within a diverse team.