HCM Client Success Advisor (Payroll & Data)

CTR Payroll | HR; Warrendale (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Job summary

A growing payroll and human capital management company is seeking an HCM Client Representative to join their team. This full-time role involves responding to client inquiries, troubleshooting issues within the HCM system, and assisting clients with payroll processes. With a strong focus on customer service, the ideal candidate will have 3 to 5 years of payroll experience and proficiency in Word and Excel. If you thrive in a fast-paced environment and are driven by problem-solving, apply to become part of this dynamic organization.

Qualifications

• 3 to 5 years of work experience in Payroll.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Respond to customer questions via email and telephone.
• Troubleshoot client issues in the HCM system.
• Assist clients with payroll processing and compliance issues.

Skills

Customer service

Problem-solving

Communication

Data analysis

Tools

Word

Excel

Isolved

Job description

A growing payroll and human capital management company is seeking an HCM Client Representative to join their team. This full-time role involves responding to client inquiries, troubleshooting issues within the HCM system, and assisting clients with payroll processes. With a strong focus on customer service, the ideal candidate will have 3 to 5 years of payroll experience and proficiency in Word and Excel. If you thrive in a fast-paced environment and are driven by problem-solving, apply to become part of this dynamic organization.