Hardware Asset Lifecycle Leader (ServiceNow HAM Pro)

CVS Health; Oregon; Hybrid; USD 83,000 - 222,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Bonus eligibility

Job summary

CVS Health is seeking a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM). You will govern asset lifecycles, optimize ServiceNow HAM Pro, maintain audit-ready data, and drive continuous improvement across the organization.

You will partner with Procurement, Finance, Security, Governance and IT to establish trusted asset data, improve visibility, support audits, and enable data-driven decisions.

Qualifications

• 5+ years of experience supporting enterprise Hardware Asset Management programs.
• 3+ years managing audit readiness activities and regulatory requirements.
• 2+ years establishing and maintaining data quality standards and trusted asset records.
• 2+ years working with ServiceNow ITAM HAM Pro, Discovery, and CMDB integrations.
• 2+ years supporting governance frameworks and accuracy standards across CMDB.

Responsibilities

• Serve as the enterprise SME for Hardware Asset Management, ensuring data integrity and lifecycle compliance.
• Manage end-to-end hardware asset lifecycle, including inventory accuracy, reconciliation, and policy adherence.
• Lead configuration, administration, and enhancement of ServiceNow HAM Pro capabilities with CMDB integrations.
• Partner with Procurement, Finance, Governance, Security, and IT to improve asset visibility and governance.
• Develop training, reporting, process maps, and analytics to drive HAM adoption and continuous improvement.

Skills

Hardware Asset Management

ServiceNow HAM Pro

Data quality

Audit readiness

Cross-functional collaboration

Process improvement

Analytics & reporting

Education

Bachelor's degree

Tools

ServiceNow HAM Pro

CMDB

Discovery

Excel

Power BI

Tableau

Job description

CVS Health is seeking a Hardware Asset Lifecycle Management Specialist to serve as the enterprise SME for Hardware Asset Management (HAM). You will govern asset lifecycles, optimize ServiceNow HAM Pro, maintain audit-ready data, and drive continuous improvement across the organization.

You will partner with Procurement, Finance, Security, Governance and IT to establish trusted asset data, improve visibility, support audits, and enable data-driven decisions.