Hands-On Residential Operations Lead

Talbert House; Wilmington (OH); On-site; USD 40,000 - 47,000; Full time

Job summary

Talbert House in Wilmington, OH, is seeking a Residential Operations Team Lead to oversee daily site operations and lead a small team. This hands-on leadership role emphasizes safe, high-quality services and a calm, organized approach to managing staff and clients.

You will train personnel, coordinate staffing and resources, and ensure compliance with policies while maintaining accurate documentation and fostering a positive team culture.

Qualifications

• Associate’s degree or equivalent combination of education and experience.
• 1-3 years of supervisory or program operations experience.
• Valid driver’s license if required by program duties.
• Excellent communication, organization, and professionalism.

Responsibilities

• Oversee daily site operations and ensure services are delivered safely and with care.
• Lead and support up to 4 FTEs in non-clinical roles, promoting teamwork and accountability.
• Train staff, provide guidance, and monitor performance for quality and consistency.
• Coordinate staffing, coverage, inventory, and facility needs.
• Maintain accurate documentation using designated software and records.

Skills

leadership

communication

organization

multitasking

problem-solving

data-entry

computer skills

driver's license

Education

Associate’s degree or equivalent

1-3 years supervisory experience

Job description

Talbert House in Wilmington, OH, is seeking a Residential Operations Team Lead to oversee daily site operations and lead a small team. This hands-on leadership role emphasizes safe, high-quality services and a calm, organized approach to managing staff and clients.

You will train personnel, coordinate staffing and resources, and ensure compliance with policies while maintaining accurate documentation and fostering a positive team culture.