Residential Operations Lead - Team Builder & Compliance

Talbert House; Cincinnati (OH); On-site; USD 54,443,000 - 63,039,000; Full time

Job summary

Talbert House in Cincinnati, OH is seeking a Residential Operations Team Lead to manage daily site operations and ensure high-quality services for clients.

The role supervises up to four non-clinical staff, coordinates coverage, trains employees, and maintains compliance with agency standards while prioritizing safety and effective service delivery.

Strong leadership and communication skills are essential to build a positive team culture and respond to emergencies with sound judgment.

Qualifications

• Associate’s degree or equivalent education and experience.
• 1–3 years of supervisory or program operations experience.
• Strong verbal and written communication and professionalism.

Responsibilities

• Oversee site operations and ensure services are delivered with excellence.
• Supervise up to 4 FTEs in non-clinical roles.
• Train staff and monitor performance.
• Maintain compliance with agency protocols and accreditation standards.
• Complete documentation using designated software.
• Respond calmly to emergencies or crises.

Skills

Leadership

Communication

Multitasking

Problem solving

Education

Associate's degree

Job description

Talbert House in Cincinnati, OH is seeking a Residential Operations Team Lead to manage daily site operations and ensure high-quality services for clients.

The role supervises up to four non-clinical staff, coordinates coverage, trains employees, and maintains compliance with agency standards while prioritizing safety and effective service delivery.

Strong leadership and communication skills are essential to build a positive team culture and respond to emergencies with sound judgment.