Field-Based Team Lead, Residential Services

Harmony Care Services LLC; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Job summary

Harmony Care Services LLC in Pittsburgh seeks a Team Lead for our Residential Services (HCS Program). You will support clients and staff across multiple sites, ensure safety, quality care, and compliance, and help with daily operations in the field.

Responsibilities include coordinating transport, overseeing site readiness, training staff, and covering shifts. A strong leader with excellent communication and organization is essential.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to pass background checks and meet state requirements.
• Strong communication, organization, and problem‑solving skills.
• Ability to work independently and manage multiple responsibilities.
• Strong leadership and team support abilities.
• Ability to train, coach, and support new and existing staff.
• Preferred: experience with IDD/DSP or residential/human services.
• Preferred: CPR certification and Medication Administration training.

Responsibilities

• Support clients in the community by providing transportation to day programs, activities, and appointments, including medical visits.
• Assist with day-to-day operations by completing tasks directed by leadership, including transporting paperwork and supporting administrative needs between sites and the office.
• Ensure sites are fully stocked and operational by picking up and delivering supplies as needed.
• Provide shift coverage when needed due to call-offs or staffing gaps and participate in on-call responsibilities.
• Complete medication passes when required, following all compliance standards.
• Maintain clean, safe, and organized environments inside and outside sites.
• Conduct daily site checks to ensure safety, cleanliness, and compliance.
• Complete the HCS Residential Site Checklist weekly for each assigned site.
• Implement training of new staff to develop skills and competencies for the role.
• Foster a positive work culture that promotes teamwork, accountability, and engagement.

Skills

Communication skills

Organization

Problem-solving

Leadership

Education

High school diploma or equivalent

Job description

Harmony Care Services LLC in Pittsburgh seeks a Team Lead for our Residential Services (HCS Program). You will support clients and staff across multiple sites, ensure safety, quality care, and compliance, and help with daily operations in the field.

Responsibilities include coordinating transport, overseeing site readiness, training staff, and covering shifts. A strong leader with excellent communication and organization is essential.