Residential Therapeutic Operations Lead — Team Champion

Talbert House; Cincinnati (OH); On-site; USD 26,000 - 30,000; Full time

Job summary

Talbert House in Cincinnati, OH is seeking a Residential Therapeutic Operations Team Lead. This Full Time Professional role oversees site operations, ensuring services are delivered with excellence and care, and requires strong leadership and organizational skills.

Responsibilities include supervising up to 4 non-clinical staff, ensuring compliance, training, daily operations, safety, and documentation, with opportunities to contribute to program goals and continuous improvement.

Qualifications

• Associate’s Degree or equivalent education and experience.
• 1-3 years of supervisory or program operations experience.

Responsibilities

• Oversee site operations and ensure services are consistently delivered.
• Maintain compliance with agency protocols, regulations, and accreditation standards.
• Supervise up to 4 FTEs in non-clinical roles.
• Provide direct service activities as needed.
• Train staff and monitor the quality and consistency of performance.
• Manage daily operations including coverage planning, inventory, and facility oversight.
• Collaborate with direct supervisor on operational initiatives and continuous improvement.
• Complete accurate, timely documentation using designated software.

Skills

Verbal and written communication

Professionalism

Boundary management

Conflict resolution

Multitasking

Crisis management

Data entry / computer use

Education

Associate’s Degree or equivalent education and experience

Job description

Talbert House in Cincinnati, OH is seeking a Residential Therapeutic Operations Team Lead. This Full Time Professional role oversees site operations, ensuring services are delivered with excellence and care, and requires strong leadership and organizational skills.

Responsibilities include supervising up to 4 non-clinical staff, ensuring compliance, training, daily operations, safety, and documentation, with opportunities to contribute to program goals and continuous improvement.