Hands-on IT Technician: Systems & User Support

Spectrum Resorts

Gulf Shores (AL)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

Spectrum Resorts in Gulf Shores, AL is seeking an Information Technology Technician to support the property's IT objectives. You will provide technical assistance to computer users and resolve common issues in person, by phone, or remotely.

Responsibilities include monitoring and maintaining servers, workstations, printers, cameras, and IP phones; collaborating with the IT team to deploy guest and staff technology; and installing hardware and software per specifications.

Qualifications

Strong knowledge of hardware, software, and networking basics.
Proficiency with Windows and Linux operating systems.
Experience troubleshooting user issues and providing tech support.
Ability to install, configure, and maintain systems and peripherals.
Ability to document procedures and system configurations.

Responsibilities

Monitor and maintain property-based IT systems, hardware, and software.
Collaborate with IT team to implement guest and staff tech solutions.
Physically install and configure Windows servers, workstations, printers, IP cameras, etc.
Repair hardware, software, and peripherals per specs.
Oversee daily performance of computer systems.
Set up equipment for employee use and ensure proper installations.
Perform other duties as assigned.