Gym Sales & Service Pro – Drive Membership Growth

24 Hour Fitnes; Houston (TX); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver a comprehensive sales and service experience to guests and members. You will promote memberships, fitness and retail products, and services while building relationships that drive member acquisition and retention.

You will work to enroll guests, onboard new members, and support retention initiatives, collaborating with the Sales and Service Manager to provide outstanding member experiences and achieve sales targets.

Qualifications

• In-depth knowledge of sales practices and techniques.
• Strong understanding of the fitness industry and customer needs.
• Ability to work with computers and POS systems.
• Excellent interpersonal and communication skills.
• Independent, self-starter with organizational skills.
• Team player who collaborates with club staff.
• Knowledge of membership systems and sales processes.

Responsibilities

• Execute CARE sales model with each guest and relate product/services to fitness needs.
• Tour potential members and explain facility, equipment, and services.
• Enroll members using company sales techniques and MAP procedures.
• On-board new members and assist with retention activities to drive profitability.
• Achieve or exceed personal and team sales goals.

Skills

Sales experience

Interpersonal skills

Customer service

Teamwork

Education

High School Diploma or GED

CPR/AED certification

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver a comprehensive sales and service experience to guests and members. You will promote memberships, fitness and retail products, and services while building relationships that drive member acquisition and retention.

You will work to enroll guests, onboard new members, and support retention initiatives, collaborating with the Sales and Service Manager to provide outstanding member experiences and achieve sales targets.