Gym Sales & Operations Lead

EōS Fitness; Bountiful (CO); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Energetic team

Professional development

Free gym membership

Discounted Personal Training

Employee referral program

Daily Pay

Competitive pay + vacation/holiday/sic

401(k) with company match

Sophia Learning education options

Job summary

EōS Fitness is seeking an Assistant General Manager to lead the Sales team, coach staff, and ensure members have a great experience in our gym. You will drive memberships, manage the sales process, and help guests progress on their fitness journeys.

You will oversee billing, maintain service standards, and support management with flexible duties as business needs evolve. This hourly role emphasizes customer service, team leadership, and a positive, safety-focused work environment.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Prior experience or strong interest in the fitness industry is a plus.
• And, of course, someone who embraces our Core Values!

Responsibilities

• Ensure sales targets are met, particularly during weekends or when the General Manager is not present, by leading the team and driving sales initiatives.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Skills

Customer service

Sales experience

Supervisory experience

Communication skills

Relationship building

Attention to detail

Time management

MS Office

Fitness industry knowledge

Core Values alignment

Tools

MS Office

Job description

EōS Fitness is seeking an Assistant General Manager to lead the Sales team, coach staff, and ensure members have a great experience in our gym. You will drive memberships, manage the sales process, and help guests progress on their fitness journeys.

You will oversee billing, maintain service standards, and support management with flexible duties as business needs evolve. This hourly role emphasizes customer service, team leadership, and a positive, safety-focused work environment.