Gym Sales & Operations Lead

Eosfitness; Mesa (AZ); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Free gym membership for you and a plus

Daily pay

Competitive pay with vacation, holiday

Group health, dental, vision

401(k) with company match

Professional development options

Job summary

EōS Fitness is hiring an Assistant General Manager to lead the Sales team and support the General Manager with daily gym operations at our Mesa, AZ location. This role focuses on driving membership sales, managing billing processes, and delivering outstanding member service in a dynamic fitness environment.

You will coach staff, ensure clean facilities, maintain safety standards, and foster a friendly, member-centric culture. Weekend coverage and adaptability are needed for success.

Qualifications

• 2 years of customer service experience.
• 3-4 years of sales experience.
• 1 year of supervisory experience.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills.
• Prior experience or strong interest in the fitness industry is a plus.
• And, of course, someone who embraces our Core Values!

Responsibilities

• Lead, coach, and train the Sales team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.
• Focus on selling club memberships, individual memberships, fitness services, products, and programs to meet or exceed sales goals.
• Oversee the billing processes for memberships, monitor the sales process, and ensure timely follow-up with leads and prospects
• Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities.
• Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas.
• Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols.
• Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly.
• Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
• In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being.

Skills

Customer service

Sales

Supervision

Communication

Relationship building

Detail orientation

Time management

Organization

MS Office

Fitness industry interest

Tools

MS Office

Job description

EōS Fitness is hiring an Assistant General Manager to lead the Sales team and support the General Manager with daily gym operations at our Mesa, AZ location. This role focuses on driving membership sales, managing billing processes, and delivering outstanding member service in a dynamic fitness environment.

You will coach staff, ensure clean facilities, maintain safety standards, and foster a friendly, member-centric culture. Weekend coverage and adaptability are needed for success.