Gym Operations Team Lead

ComForCare Home Care (Raleigh, NC); Hammond (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free Membership for self and one famiy

Health, Dental and Vision Insurance

Advancement Opportunities

Employee Appreciation Programs

HSA

Pet Insurance

Job summary

Planet Fitness - PF Baseline Fitness in Hammond, LA is seeking a motivated Team Lead to help oversee gym operations and ensure a positive member experience. This full-time role involves assisting with staff training, front desk duties, sign-ups, tours, and member inquiries.

You will support the Club Manager, uphold policies, and help maintain a clean, welcoming club. The position offers leadership development, benefits, and advancement opportunities in a busy fitness environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight making sure all staff provide great customer experience.
• Very involved in front desk related tasks: Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls.
• Assist in member check-ins, sign-ups, cancellations, and updating member account information.
• Great/meet potential members and provide gym tour.
• Assist to facilitate member service issues and questions.
• Assist with team member management and provide backup support to Club Manager as needed.
• Ensuring adherence to all company policies and procedures.
• Help create and maintain a positive image for the club.
• Assist overseeing cleanliness and appearance of gym.
• Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions.
• Assist in ordering supplies, keeping inventory and tracking reports as needed.

Skills

Customer service

Leadership

Communication

Organizational skills

Honesty and work ethic

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Hammond, LA is seeking a motivated Team Lead to help oversee gym operations and ensure a positive member experience. This full-time role involves assisting with staff training, front desk duties, sign-ups, tours, and member inquiries.

You will support the Club Manager, uphold policies, and help maintain a clean, welcoming club. The position offers leadership development, benefits, and advancement opportunities in a busy fitness environment.