Gym Operations & Member Experience Lead

Baseline Fitness; Louisiana; On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Free Membership for self and one guest

Health, Dental and Vision Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness PF Baseline Fitness in Louisiana is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. You will support staff training, front desk activities, and member services.

You will help manage daily tasks, monitor policy adherence, and contribute to a welcoming, clean facility. This role requires strong leadership, communication, and customer service skills, with growth opportunities within the club.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in overseeing gym operations to ensure positive member experience.
• Assist in training and developing staff.
• Assist in front desk tasks including answering calls, member sign-ups, cancellations and updating accounts.
• Provide gym tours and engage potential members.
• Support Club Manager with team oversight and policy adherence.
• Help maintain a positive club image and facility appearance.
• Assist in marketing efforts and inventory management.

Skills

Honesty & work ethic

Customer service

Communication & leadership

Computer basics

Job description

Planet Fitness PF Baseline Fitness in Louisiana is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. You will support staff training, front desk activities, and member services.

You will help manage daily tasks, monitor policy adherence, and contribute to a welcoming, clean facility. This role requires strong leadership, communication, and customer service skills, with growth opportunities within the club.