Gym Operations & Member Experience Manager

Planet Fitness - Baseline Fitness; Minneapolis (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

Planet Fitness - Baseline Fitness in Minneapolis seeks a Gym Manager to oversee daily operations and ensure a positive member experience while maintaining a financially successful club.

You will recruit and supervise staff, train, schedule, greet potential members, conduct gym tours, manage payroll and deposits, and supervise opening/closing procedures. This role requires strong customer service, leadership, and communication skills, plus the ability to keep the gym clean and well organized.

Qualifications

• High school diploma is required.
• Prior supervisory experience is required.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Oversee gym operations to ensure member experience and financial success.
• Recruit, hire, train, schedule and supervise staff.
• Front desk leadership and ensuring a great customer experience at all times.
• Manage payroll processing and daily bank deposits.

Skills

Customer service

Strong communication

Leadership

Organizational skills

Problem solving

Education

High school diploma

Job description

Planet Fitness - Baseline Fitness in Minneapolis seeks a Gym Manager to oversee daily operations and ensure a positive member experience while maintaining a financially successful club.

You will recruit and supervise staff, train, schedule, greet potential members, conduct gym tours, manage payroll and deposits, and supervise opening/closing procedures. This role requires strong customer service, leadership, and communication skills, plus the ability to keep the gym clean and well organized.