Gym Operations & Member Experience Lead

EōS Fitness; Long Beach (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Daily Pay offered

Group Health, dental, vision insurance

Job summary

EōS Fitness is hiring an Operations Manager in Long Beach, California. The role focuses on leading and training the Service team to create an inviting atmosphere for all gym members and staff. You will ensure high-quality service, supervise daily operations, and collaborate with various departments to enhance gym performance.

The ideal candidate should have 2-3 years of operations management, a strong customer service background, and skills in building relationships. Competitive pay and benefits are offered, along with a supportive team environment.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Prior experience or strong interest in the fitness industry is a plus.

Responsibilities

• Lead and coach the Service team to create a fun atmosphere.
• Ensure a high-quality customer service experience.
• Supervise maintenance and cleanliness of the facility.

Skills

Operations management experience

Strong communication skills

Customer service experience

Relationship building

Time management skills

Job description

EōS Fitness is hiring an Operations Manager in Long Beach, California. The role focuses on leading and training the Service team to create an inviting atmosphere for all gym members and staff. You will ensure high-quality service, supervise daily operations, and collaborate with various departments to enhance gym performance.

The ideal candidate should have 2-3 years of operations management, a strong customer service background, and skills in building relationships. Competitive pay and benefits are offered, along with a supportive team environment.