Gym Operations & Member Experience Lead

Planet Fitness; Eden Prairie (MN); Presencial; USD 43.000 - 52.000; Jornada completa

Descripción de la vacante

Planet Fitness in Eden Prairie, MN is seeking a full-time Gym Manager to oversee daily operations and ensure a positive member experience while maintaining financial success.

You will recruit and train staff, manage front desk duties, support member service, payroll, marketing, expenditures, and ensure cleanliness. The role requires strong leadership, communication, and a commitment to outstanding service.

Formación

• High school diploma
• Prior supervisory experience
• Strong customer service skills
• Strong communication, organizational and leadership skills
• Basic computer proficiency

Responsabilidades

• Recruit, hire, train, schedule and supervise staff.
• Member service oversight ensuring a great customer experience.
• Involvement in front desk related tasks.
• Great/meet potential members and provide gym tours.
• Facilitate member service issues and questions.
• Ensure prompt opening/closing of gym.
• Oversee cleanliness and appearance of gym, including daily cleaning duties.
• Process weekly employee payroll.
• Manage marketing efforts and ensure staff are informed on marketing.
• Authorize expenditures and make daily bank deposits.
• Prepare new hire forms and send to regional manager.
• Backup support for any employee who is out due to illness, etc.

Conocimientos

Customer service

Leadership

Communication

Organizational skills

Staff supervision

Computer skills

Educación

High school diploma

Descripción del empleo

Planet Fitness in Eden Prairie, MN is seeking a full-time Gym Manager to oversee daily operations and ensure a positive member experience while maintaining financial success.

You will recruit and train staff, manage front desk duties, support member service, payroll, marketing, expenditures, and ensure cleanliness. The role requires strong leadership, communication, and a commitment to outstanding service.