Fitness Club Manager – Member Experience & Operations

Planet Fitness; Eagan (MN); On-site; USD 41,000 - 51,000; Full time

Job summary

Planet Fitness in Eagan, MN is seeking a Full-Time Manager to lead daily operations, supervise staff, and ensure a high-quality member experience.

You will recruit, train, schedule, handle payroll, oversee front desk tasks, coordinate marketing efforts, manage expenditures, and liaise with regional management. Strong leadership and customer service skills required; HS diploma required.

Qualifications

• High school diploma is required.
• Prior supervisory experience.
• Strong customer service and communication skills.
• Good organizational and leadership abilities.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise staff.
• Oversee member service and ensure a great customer experience.
• Manage front desk tasks and gym tours.
• Facilitate member service issues and questions.
• Ensure opening/closing of gym.
• Oversee cleanliness and daily cleaning responsibilities.
• Process weekly employee payroll.
• Manage marketing efforts and staff training on campaigns.
• Authorize expenditures and make daily bank deposits.
• Prepare new hire forms and coordinate with regional management.
• Provide backup support for absent employees.

Skills

Supervisory experience

Customer service

Communication

Leadership

Organization

Computer proficiency

Education

High School Diploma

Job description

Planet Fitness in Eagan, MN is seeking a Full-Time Manager to lead daily operations, supervise staff, and ensure a high-quality member experience.

You will recruit, train, schedule, handle payroll, oversee front desk tasks, coordinate marketing efforts, manage expenditures, and liaise with regional management. Strong leadership and customer service skills required; HS diploma required.