Gym Operations Manager: Elevate Member Experience

EōS Fitness; Nevada (IA); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and plus one family member.

Discounted Personal Training and merchandise.

401(k) + Company matching.

Job summary

EōS Fitness is looking for an Operations Manager to oversee the Service team in Nevada. Responsibilities include leading the team, ensuring compliance with health and safety regulations, and providing excellent customer service. The ideal candidate has 2-3 years of operations management experience and a strong background in customer service.

Join a company that values personal responsibility, optimism, and teamwork, while offering competitive pay, benefits, and opportunities for professional development.

Qualifications

• 2-3 years of operations management experience.
• Strong communication skills for interacting with employees and management.
• 3-4 years of customer Service experience.
• Excellent relationship building and influencing skills.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure high-quality customer service and address complaints promptly.
• Supervise maintenance and cleanliness of the facility.
• Ensure compliance with health and safety regulations.

Skills

Operations management experience

Strong communication skills

Customer service experience

Interest in fitness industry

Relationship building skills

Detail orientation

Job description

EōS Fitness is looking for an Operations Manager to oversee the Service team in Nevada. Responsibilities include leading the team, ensuring compliance with health and safety regulations, and providing excellent customer service. The ideal candidate has 2-3 years of operations management experience and a strong background in customer service.

Join a company that values personal responsibility, optimism, and teamwork, while offering competitive pay, benefits, and opportunities for professional development.