Gym Operations Leader: Member Experience & Team Coach

EōS Fitness; Glendale (AZ); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Daily Pay offered

Competitive pay plus vacation and sick pay

401(k) + Company matching

Job summary

EōS Fitness in Glendale, Arizona, is looking for an experienced Operations Manager to lead and train the Service team. You will ensure that our team creates an elevated, friendly, and engaging atmosphere for members and guests.

The ideal candidate will possess a strong background in operations management and customer service, and be committed to our Core Values. Benefits include free membership and competitive pay.

Qualifications

• 2–3 years of operations management experience.
• Strong communication skills, both verbally and in writing.
• 3–4 years of customer service experience.
• Strong detail orientation and time management skills.

Responsibilities

• Lead, coach, and train the Service team to create an elevated member experience.
• Hire, train, schedule, and supervise staff members.
• Ensure high-quality customer service and compliance with health regulations.
• Monitor and order inventory for fitness equipment and supplies.

Skills

Operations management experience

Strong communication skills

Customer service experience

Detail orientation

Relationship building

Job description

EōS Fitness in Glendale, Arizona, is looking for an experienced Operations Manager to lead and train the Service team. You will ensure that our team creates an elevated, friendly, and engaging atmosphere for members and guests.

The ideal candidate will possess a strong background in operations management and customer service, and be committed to our Core Values. Benefits include free membership and competitive pay.