Gym Operations Lead — Member Experience & Growth

Core Development and Management-Planet Fitness; Renton (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus incentives

Medical, Dental, and Vision Insurance

Vacation/Sick/Holiday Pay

Free Black Card Membership

401(k) with Company Match

Life Insurance

FSAs

Employee discounts

Job summary

Planet Fitness is hiring an Assistant Manager to oversee gym operations and ensure a premier, Judgement Free Zone member experience. This full-time role involves leading staff, meeting sales targets, and maintaining compliance with service standards.

Responsibilities include front desk oversight, member tours, and coordinating scheduling and training. Competitive benefits are offered with opportunities for growth and career development.

Qualifications

• Must be 18 years of age or older.
• Passion for helping others and delivering excellent service.
• High school diploma or GED required; CPR certification preferred.

Responsibilities

• Assist in gym operations to ensure a welcoming member experience.
• Achieve or exceed individual sales goals and support club targets.
• Recruit, train and develop a high-performing staff.
• Maintain a welcoming atmosphere and ensure superior customer service.
• Oversee front desk activities, member sign-ins and tours.
• Assist with scheduling, budgeting and inventory as needed.
• Provide backup for staff and help resolve employee issues.

Skills

Customer service

Leadership

Communication

Team management

Interpersonal skills

Problem solving

Education

High school diploma/GED

CPR certification preferred

Tools

Microsoft Office

Job description

Planet Fitness is hiring an Assistant Manager to oversee gym operations and ensure a premier, Judgement Free Zone member experience. This full-time role involves leading staff, meeting sales targets, and maintaining compliance with service standards.

Responsibilities include front desk oversight, member tours, and coordinating scheduling and training. Competitive benefits are offered with opportunities for growth and career development.