Gym Assistant Manager: Lead Operations & Member Experience

Core Development and Management-Planet Fitness; Saugus (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan — 3% 회사

Vacation*/Sick Time/Holiday Pay

Free Black Card Membership

Job summary

Planet Fitness is seeking an Assistant Manager to help oversee daily gym operations and ensure a welcoming "Judgement Free" experience while supporting a financially successful club. The role is full-time (40 hours/week) and may include nights, weekends, and travel as needed to meet business needs.

Daily duties include driving sales, recruiting and training staff, maintaining member relations, front desk oversight, and supervision of scheduling.

Qualifications

• Must be 18 years or older and provide excellent service.
• Strong communication and interpersonal skills required.
• Previous management experience preferred; CPR certification is a plus.

Responsibilities

• Achieve or exceed individual sales goals and contribute to club targets.
• Recruit, hire, train, and develop a high-performing staff.
• Maintain a welcoming atmosphere and ensure superior customer service.
• Schedule and supervise staff and oversee front desk activities.
• Oversee cleanliness, supply ordering within budget, and reports.

Skills

Excellent communication

Leadership

Customer service

Team training

Interpersonal skills

Problem solving

Fast learner

CPR Certification

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Planet Fitness is seeking an Assistant Manager to help oversee daily gym operations and ensure a welcoming "Judgement Free" experience while supporting a financially successful club. The role is full-time (40 hours/week) and may include nights, weekends, and travel as needed to meet business needs.

Daily duties include driving sales, recruiting and training staff, maintaining member relations, front desk oversight, and supervision of scheduling.