Gym Operations & Growth Lead

Amped Fitness; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

Career growth opportunities

Brand growth opportunities

Job summary

Amped Fitness in Dallas is seeking an Operations Manager to lead front desk, drive member engagement, and uphold our brand standards. You will coach staff, schedule coverage, and ensure a high-energy, welcoming atmosphere that supports growth and retention.

The role blends hands-on leadership with analytics, focusing on membership acquisition, retention, and delivering exceptional service. If you thrive in a fast-paced environment and take ownership of results, this is your chance to help build

Qualifications

• Experience leading front-of-house teams in fitness or hospitality.
• Proven track record in member acquisition and retention.
• Strong communication and relationship-building skills.
• Ability to coach, schedule, and manage a fast-paced operation.

Responsibilities

• Lead the front desk team and drive member engagement.
• Drive membership acquisition through tours, referrals, and events.
• Protect and grow the member base through exceptional service and proactive problem-solving.
• Monitor KPIs and coach the team on opportunities for improvement.
• Recruit, train, and develop front desk staff.
• Create staff schedules and ensure proper coverage.
• Deliver a high-energy, welcoming member experience and oversee operations.

Skills

Leadership

Customer service

People management

Communication

Relationship building

Problem solving

Time management

Organizational skills

Sales / membership

KPI tracking

Tools

Front desk software

Job description

Amped Fitness in Dallas is seeking an Operations Manager to lead front desk, drive member engagement, and uphold our brand standards. You will coach staff, schedule coverage, and ensure a high-energy, welcoming atmosphere that supports growth and retention.

The role blends hands-on leadership with analytics, focusing on membership acquisition, retention, and delivering exceptional service. If you thrive in a fast-paced environment and take ownership of results, this is your chance to help build