Gym Operations & Front Desk Leader

Planet Fitness; Stratford (CT); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401K plan

Dental insurance

Vision insurance

Health insurance

Paid time off

Free Black Card membership

Job summary

Planet Fitness in Stratford, CT seeks an Assistant Manager to oversee front desk staff and support the General Manager with daily club operations. The role emphasizes delivering exceptional member service, maintaining a clean and welcoming environment, and meeting performance targets.

The ideal candidate will multi-task effectively, communicate clearly with management, and drive club metrics in a fast-paced retail fitness setting. Competitive benefits and 401K are offered to full-time staff.

Qualifications

• High School Diploma or equivalent required; an Associate's degree is preferred.
• 6 months supervisor/manager experience in a restaurant or retail with high-volume atmosphere.
• Familiarity with Microsoft Office applications (Word, Excel).

Responsibilities

• Assist in interviewing and recruitment by completing initial phone interviews of front desk and fitness instructors.
• Monitor inventory and review sales numbers with GM to identify opportunities and adjust execution to improve performance.
• Communicate and uphold company standards; lead by example for delivering Planet Fitness' mission, vision and values.
• Manage a clean, friendly and well-maintained club and ensure basic front desk operations are smooth.
• Mentor Front End employees to promote career growth through training and performance assessments.
• Coordinate disciplinary actions and terminations with General Manager, Regional Manager and HR.
• Cover shifts as needed and assist with club audits to maintain standards.

Skills

Customer service

Multitasking

Leadership

Communication skills

Problem solving

Initiative

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Planet Fitness in Stratford, CT seeks an Assistant Manager to oversee front desk staff and support the General Manager with daily club operations. The role emphasizes delivering exceptional member service, maintaining a clean and welcoming environment, and meeting performance targets.

The ideal candidate will multi-task effectively, communicate clearly with management, and drive club metrics in a fast-paced retail fitness setting. Competitive benefits and 401K are offered to full-time staff.