Assistant Manager — Front Desk & Club Ops

Ignite Fitness Holdings; Torrington (CT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive Salary & 401K plan

Health benefits contribution (Medical,

Paid time off

Free Black Card membership and fitness

Job summary

Planet Fitness Torrington, CT is seeking an Assistant Manager to oversee front desk operations, support the General Manager, and ensure exceptional member service in a fast-paced club. You will multitask, delegate, and communicate effectively to drive daily performance and uphold company standards.

The role requires basic computer skills, leadership experience, and a flexible weekend/evening schedule. Bi-lingual candidates are preferred; high-energy, customer-focused individuals encouraged to

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 6 months supervisor/manager experience in high-volume restaurant or retail.
• Familiar with Microsoft Office (Word, Excel) and basic computer use.
• Bi-lingual preferred.

Responsibilities

• Oversee front desk operations and supervise front desk staff.
• Assist GM with daily club metrics and performance review.
• Recruitment tasks including initial phone interviews for front desk and instructors.
• Maintain club cleanliness, safety, and brand standards.
• Coordinate shift coverage and disciplinary actions with GM/HR.
• Support club audits and customer service excellence.

Skills

Basic computer proficiency

Multitasking

Customer service

Supervisory

Education

High School Diploma or Equivalent

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Planet Fitness Torrington, CT is seeking an Assistant Manager to oversee front desk operations, support the General Manager, and ensure exceptional member service in a fast-paced club. You will multitask, delegate, and communicate effectively to drive daily performance and uphold company standards.

The role requires basic computer skills, leadership experience, and a flexible weekend/evening schedule. Bi-lingual candidates are preferred; high-energy, customer-focused individuals encouraged to