Gym Membership Sales & Service Expert

24 Hour Fitness; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical and dental coverage

401k with match

Free gym membership

Employee discounts

Job summary

24 Hour Fitness in Austin seeks a Sales and Service Expert to deliver an outstanding guest experience, promote memberships and fitness products, and build lasting relationships with members. The role emphasizes service quality, lead generation, and achieving sales targets.

The SSE engages guests, demonstrates value, and supports onboarding while aligning with club goals and community wellness.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within 60 days of employment.
• 1–2 years of service sales experience preferred.
• Ability to operate POS system.
• Strong customer service and interpersonal skills.

Responsibilities

• Explain membership and fitness offers clearly to guests using provided tools.
• Tour the club and describe facilities and services to align with individual goals.
• Enroll guests using sales techniques and MAP procedures.
• On-board new members and support retention activities.
• Aim to meet or exceed personal and team sales goals.

Skills

Sales skills

Customer service

Interpersonal communication

POS system

Teamwork

Self-starter

Computer literacy

Education

High School Diploma

CPR/AED certification within 60 days

Bachelor's degree preferred

Tools

POS System

Membership System software

Job description

24 Hour Fitness in Austin seeks a Sales and Service Expert to deliver an outstanding guest experience, promote memberships and fitness products, and build lasting relationships with members. The role emphasizes service quality, lead generation, and achieving sales targets.

The SSE engages guests, demonstrates value, and supports onboarding while aligning with club goals and community wellness.