Gym Membership & Member Experience Pro

24 Hour Fitness; Village of Valley Stream (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Medical and dental coverage

Job summary

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver a best-in-class sales and service experience. You will promote memberships, fitness and retail offerings, enroll guests, and drive member acquisition and retention through effective use of company tools and sales techniques.

You will work closely with the Sales and Service Manager to ensure a member-centric experience, support lead generation, and participate in local marketing initiatives while helping guests feel welcome

Qualifications

• High School Diploma or GED required.
• CPR and AED certification within 60 days of employment is required.
• Bachelor's degree preferred.

Responsibilities

• Greet members and guests; onboard new members and drive sign-ups.
• Generate leads and set appointments for potential memberships and services.
• Engage members with fitness offerings and promote products and services.
• Maintain a friendly, clean club environment and assist with member questions.

Skills

Sales skills

Customer service

Interpersonal communication

Organizational skills

Team player

POS system familiarity

POS System

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

POS System

Membership software

Job description

24 Hour Fitness is seeking a Sales and Service Expert (SSE) to deliver a best-in-class sales and service experience. You will promote memberships, fitness and retail offerings, enroll guests, and drive member acquisition and retention through effective use of company tools and sales techniques.

You will work closely with the Sales and Service Manager to ensure a member-centric experience, support lead generation, and participate in local marketing initiatives while helping guests feel welcome