Gym Front Desk - Part-Time Weekdays 9a-1:30p

Planet Fitness; Springboro (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Free Black Card Membership

401(K) and Roth Retirement Savings

Flexible Spending Accounts (FSA)

Short Term Disability (STD) / LongTerm

Job summary

Planet Fitness in Springboro, OH is seeking a part-time Member Services Representative to greet members, answer questions, process sign-ups, and support club operations.

The MSR role emphasizes friendly, professional customer service, on-site presence, and adherence to Planet Fitness policies. The position includes day shifts, opportunity to earn via membership sales, and a commitment to a clean, welcoming Judgement Free Zone.

Qualifications

• Must be 18 years of age or older.
• On-site work is required; no remote work.
• CPR/AED and tanning certifications must be obtained within company timeframes.
• Ability to read and follow verbal and written instructions.

Responsibilities

• Greet members and guests in a friendly, professional manner and create a positive club experience.
• Respond to member questions and billing inquiries and assist with account changes.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and refer issues to the Assistant or General Manager as needed.
• Maintain cleanliness and organization of the front desk area and lobby.

Skills

Customer service

Communication

Professionalism

Reliability

Punctuality

Teamwork

Education

High school diploma or equivalent

Tools

CPR/AED Certification

Tanning Certification

E-Verify compliance

Job description

Planet Fitness in Springboro, OH is seeking a part-time Member Services Representative to greet members, answer questions, process sign-ups, and support club operations.

The MSR role emphasizes friendly, professional customer service, on-site presence, and adherence to Planet Fitness policies. The position includes day shifts, opportunity to earn via membership sales, and a commitment to a clean, welcoming Judgement Free Zone.