Gym Front Desk & Member Services Specialist

Planet Fitness; Vacaville (CA); In loco; USD 23.000 - 24.000; Tempo pieno

Descrizione del lavoro

Planet Fitness Vacaville seeks a Member Services Representative to deliver a welcoming, high-quality member experience. You will greet guests, handle front desk tasks, and guide tours for prospective members in a fast-paced fitness club environment.

Key responsibilities include signing up new members, calculating rates, updating accounts, and assisting the club team with daily operations while maintaining a clean, friendly facility. Training provided; weekend shifts may apply.

Competenze

• High School diploma/GED required.
• Customer service background preferred.
• Basic computer skills required.
• Punctuality and reliability are essential.
• Ability to work independently and as part of a team.

Mansioni

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle front desk activities including answering phones and assisting callers.
• Check members into the system and assist in tours for prospective members.
• Sign up new members and calculate rates and monthly payment amounts.
• Assist Club Manager with cash handling and drawer counts.
• Update member accounts and respond to questions professionally.
• Maintain club cleanliness and assist with daily cleaning tasks.

Conoscenze

Customer service

Front desk

Telephone handling

Teamwork

Basic computer proficiency

Formazione

High School diploma/GED equivalent

Descrizione del lavoro

Planet Fitness Vacaville seeks a Member Services Representative to deliver a welcoming, high-quality member experience. You will greet guests, handle front desk tasks, and guide tours for prospective members in a fast-paced fitness club environment.

Key responsibilities include signing up new members, calculating rates, updating accounts, and assisting the club team with daily operations while maintaining a clean, friendly facility. Training provided; weekend shifts may apply.