Gym Front Desk & Member Experience Specialist

Planet Fitness; Greeneville (TN); On-site; USD 24,000 - 30,000; Part time

Benefits offered by this job

Competitive salary

401K plan

Health benefits (Medical, Dental, VSP)

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness seeks friendly Front Desk Associates to warmly welcome members, handle inquiries, process payments, and promote memberships in a fast-paced club setting. You will balance multiple tasks while keeping the facility clean and inviting.

Qualifications include at least 6 months of in-person customer service experience, strong communication, and a flexible schedule. Training hours may vary based on club needs.

Qualifications

• Minimum 6 months face-to-face customer service experience in a retail environment.
• Ability to work a flexible rotating schedule.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist members in a confident, professional manner.
• Answer phones promptly and provide accurate information.
• Process payments, returns, and receipts with accuracy.
• Maintain club cleanliness during shifts and ensure a welcoming environment.
• Promote memberships and special offers to drive revenue.

Skills

Customer service

Retail experience

Communication

Cash handling

Problem solving

Education

High School Diploma or equivalent

Tools

POS system

Job description

Planet Fitness seeks friendly Front Desk Associates to warmly welcome members, handle inquiries, process payments, and promote memberships in a fast-paced club setting. You will balance multiple tasks while keeping the facility clean and inviting.

Qualifications include at least 6 months of in-person customer service experience, strong communication, and a flexible schedule. Training hours may vary based on club needs.