Gym Front Desk & Member Experience Specialist

Planet Fitness - Excel Fitness; Raleigh (NC); Presencial; USD 42.000 - 100.000; Tempo integral

Benefícios oferecidos por esta vaga

Free Planet Fitness Black Card

Paid Time Off

Health Insurance Benefits

Employee Assistance Program (EAP)

Parental Leave

Resumo da vaga

Excel Fitness, a Planet Fitness franchise, is hiring for a front desk/guest service role. You will greet members, facilitate sign-ups, tour prospects, update accounts, and handle inquiries with a focus on outstanding service.

We emphasize teamwork, reliability, and a positive attitude in a fast-paced club environment. Growth paths include management opportunities in expanding markets.

Qualificações

• Exceptional customer service skills; interact with members and coworkers.
• Positive mental attitude helps you excel.
• Customer service background preferred.
• Punctuality and reliability are required.
• Diplomacy in all interactions and professional behavior.
• High School diploma or GED equivalent required.
• Must be 18 years of age or older.

Responsabilidades

• Check members into the system.
• Give tours to prospective members and assist with sign-up.
• Update members' account information as needed.
• Respond to member questions promptly and professionally.
• Maintain a clean and safe facility through daily cleaning tasks.

Conhecimentos

Exceptional customer service

Positive attitude

Punctuality

Diplomacy

Team player

Formação

High School diploma or GED

Descrição da vaga

Excel Fitness, a Planet Fitness franchise, is hiring for a front desk/guest service role. You will greet members, facilitate sign-ups, tour prospects, update accounts, and handle inquiries with a focus on outstanding service.

We emphasize teamwork, reliability, and a positive attitude in a fast-paced club environment. Growth paths include management opportunities in expanding markets.