Gym Front Desk Specialist - Member Experience

Excel Fitness; Waco (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

MyFlexPay

Free Planet Fitness Black Card

EAP access

Paid Time Off

Parental Leave

Health Insurance

Job summary

Excel Fitness is hiring for a front desk team member at our Austin-area club. You will create a positive member experience, handle sign-ups, tours, and account updates, while maintaining a clean facility. Join a growing Planet Fitness franchise with opportunities to advance as the network expands.

We value punctual, friendly team players with strong customer service backgrounds who can communicate professionally in a fast-paced setting.

Qualifications

• Previous customer service experience preferred.
• Must present professionally and interact with members and teammates.
• Must be 18 years or older and have HS diploma or GED.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Give tours and assist with new member sign-up.

Skills

Customer service

Positive attitude

Punctuality

Professional communication

Education

High School diploma/GED

Job description

Excel Fitness is hiring for a front desk team member at our Austin-area club. You will create a positive member experience, handle sign-ups, tours, and account updates, while maintaining a clean facility. Join a growing Planet Fitness franchise with opportunities to advance as the network expands.

We value punctual, friendly team players with strong customer service backgrounds who can communicate professionally in a fast-paced setting.