Gym Front Desk & Member Experience Specialist

Planet Fitness - Eclipse Fitness Group; Mableton (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness organization located in Mableton, Georgia is seeking a Member Services Representative. This role requires creating a positive member experience by providing exceptional customer service. Responsibilities include greeting members, answering inquiries, checking in members, and facilitating tours for prospective members. The ideal candidate will have a background in customer service and a passion for fitness. Reliability and a positive attitude are essential for success in this role.

Qualifications

• Customer service background preferred.
• Upbeat and positive attitude with members and co-workers.
• Must be 18 years of age or older.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers with inquiries.
• Check members into the system and facilitate new member sign-ups.

Skills

Customer service background

Basic computer proficiency

Strong listening skills

Positive attitude

Punctuality and reliability

Education

High School diploma/GED equivalent

Job description

A fitness organization located in Mableton, Georgia is seeking a Member Services Representative. This role requires creating a positive member experience by providing exceptional customer service. Responsibilities include greeting members, answering inquiries, checking in members, and facilitating tours for prospective members. The ideal candidate will have a background in customer service and a passion for fitness. Reliability and a positive attitude are essential for success in this role.