Weekend Front Desk & Member Services Associate

Planet Fitness - Eclipse Fitness Group; Cedartown (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness franchise is seeking a Member Services Representative in Cedartown, Georgia, to deliver outstanding customer service and create a positive member experience. Your duties will include greeting members, answering queries, and managing member accounts. We are looking for candidates with a strong customer service background, an upbeat attitude, and the ability to problem-solve effectively. High School diploma or GED is a must, and candidates must be 18 years or older. This role requires continual standing and the capability to occasionally lift up to 50 lbs.

Qualifications

• Previous experience in customer service is preferred.
• Must be 18 years of age or older.

Responsibilities

• Provide exceptional service to members and guests.
• Help with new member sign-ups and tours.
• Respond professionally to member questions and concerns.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Upbeat and positive attitude

Strong listening skills

Diplomacy in interactions

Education

High School diploma/GED equivalent

Job description

A leading fitness franchise is seeking a Member Services Representative in Cedartown, Georgia, to deliver outstanding customer service and create a positive member experience. Your duties will include greeting members, answering queries, and managing member accounts. We are looking for candidates with a strong customer service background, an upbeat attitude, and the ability to problem-solve effectively. High School diploma or GED is a must, and candidates must be 18 years or older. This role requires continual standing and the capability to occasionally lift up to 50 lbs.