Member Experience Specialist — Gym Front Desk
Planet Fitness - Glow Brands
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Benefits offered by this job
Job summary
Planet Fitness - Glow Brands is searching for a Member Services Representative to enhance the member experience by providing exceptional customer service. You will greet and assist members and guests, handle front desk operations, and maintain club cleanliness.
The ideal candidate will have a strong customer service background, a passion for fitness, and possess excellent communication skills. A high school diploma and a positive attitude are essential for success in this role.
Qualifications
- Customer service background preferred.
- Must be 16 years of age or older.
- Passion for fitness and health.
- Exceptional customer service skills.
- Strong listener able to empathize.
Responsibilities
- Greet members, prospective members and guests.
- Handle front desk activities including answering phones.
- Check members into the system and assist with sign-ups.
- Respond to member questions and concerns professionally.
- Assist in maintaining neatness and cleanliness of the club.
Skills
Education
Job description
Planet Fitness - Glow Brands is searching for a Member Services Representative to enhance the member experience by providing exceptional customer service. You will greet and assist members and guests, handle front desk operations, and maintain club cleanliness.
The ideal candidate will have a strong customer service background, a passion for fitness, and possess excellent communication skills. A high school diploma and a positive attitude are essential for success in this role.
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