Member Experience Specialist - Gym Front Desk

Planet Fitness - Glow Brands; Louisville (TN); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Employee Discounts

Exclusive Discounts at Retailers

Free Work Shirt yearly

Job summary

Planet Fitness - Glow Brands is seeking a Member Services Representative to create a positive member experience by providing exceptional customer service. Responsibilities include greeting members, handling front desk activities, answering questions, and maintaining cleanliness of the club.

The ideal candidate will have a passion for fitness and health, strong listening skills, and be able to interact positively with members and co-workers.

Qualifications

• Customer service background preferred.
• Must be 16 years of age or older.
• Ability to empathize and problem solve.
• Upbeat and positive attitude!

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities, including answering phones.
• Check members into the system and assist with sign-ups.
• Respond to member questions and maintain cleanliness.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Punctuality and reliability

Diplomacy in interactions

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Glow Brands is seeking a Member Services Representative to create a positive member experience by providing exceptional customer service. Responsibilities include greeting members, handling front desk activities, answering questions, and maintaining cleanliness of the club.

The ideal candidate will have a passion for fitness and health, strong listening skills, and be able to interact positively with members and co-workers.