Gym Front Desk & Member Experience Specialist

Planet Fitness - Glow Brands; London (KY); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Employee Discounts

Exclusive Discounts

Free Work Shirt yearly

Job summary

Planet Fitness - Glow Brands in London, KY is seeking a Member Services Representative to create a positive member experience. You will provide exceptional customer service to members and guests, performing front desk activities and assisting with member inquiries.

The ideal candidate should have a passion for fitness and health, possess excellent customer service skills, and be able to manage multiple tasks with a positive attitude.

Qualifications

• Customer service background preferred.
• A passion for fitness and health.
• Must be 16 years of age or older.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities.
• Respond to member questions and concerns in a timely and professional manner.

Skills

Customer service skills

Basic computer proficiency

Problem solving

Punctuality and reliability

Listening skills

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Glow Brands in London, KY is seeking a Member Services Representative to create a positive member experience. You will provide exceptional customer service to members and guests, performing front desk activities and assisting with member inquiries.

The ideal candidate should have a passion for fitness and health, possess excellent customer service skills, and be able to manage multiple tasks with a positive attitude.