Member Experience & Front Desk Specialist

Planet Fitness - Glow Brands; Paducah (KY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Flexible Work Schedule

Free Gym Access

401(k) with Company Match

Daily Pay Options

Employee Discounts

Job summary

Planet Fitness - Glow Brands is seeking a Member Services Representative to create a positive experience for members, prospective members, and guests. The representative will provide exceptional customer service and handle front desk activities including member sign-ups and inquiries.

Ideal candidates will possess a customer service background, basic computer proficiency, and a passion for fitness. The role requires an upbeat attitude and punctuality.

Qualifications

• Customer service background preferred.
• Must be 16 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members, prospective members and guests with exceptional service.
• Handle front desk related activities.
• Respond to member questions and concerns in a timely manner.

Skills

Customer service

Basic computer proficiency

Positive attitude

Strong listening skills

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Glow Brands is seeking a Member Services Representative to create a positive experience for members, prospective members, and guests. The representative will provide exceptional customer service and handle front desk activities including member sign-ups and inquiries.

Ideal candidates will possess a customer service background, basic computer proficiency, and a passion for fitness. The role requires an upbeat attitude and punctuality.