Gym Experience Lead | Front Desk & Member Success

Paycom - ATS; Crowley (LA); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Dollars for Scholars

Employee Appreciation

Free gym membership

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Accident Insurance

HSA

Advancement opportunities

Job summary

Paycom - ATS in Crowley, LA is seeking a front desk and member services associate to assist in gym operations and staff training, ensuring a positive member experience.

You will handle member check-ins, tours, sign-ups, cancellations, and account updates, while answering calls and supporting marketing efforts.

The role requires strong customer service and communication skills, with a focus on teamwork and maintaining a welcoming gym environment.

Qualifications

• Customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and leadership abilities.
• Basic computer proficiency required.

Responsibilities

• Assist in gym operations and staff training.
• Front desk duties: answer calls, greet members, and guide tours.
• Help with member check-ins, sign-ups, cancellations, and account updates.
• Support club manager and marketing efforts.
• Order supplies and track inventory.
• Maintain cleanliness and appearance of the gym.

Skills

Customer service

Communication

Leadership

Organizational skills

Basic computer skills

Job description

Paycom - ATS in Crowley, LA is seeking a front desk and member services associate to assist in gym operations and staff training, ensuring a positive member experience.

You will handle member check-ins, tours, sign-ups, cancellations, and account updates, while answering calls and supporting marketing efforts.

The role requires strong customer service and communication skills, with a focus on teamwork and maintaining a welcoming gym environment.