Gym Operations & Member Experience Lead

Paycom - ATS; Elk River (MN); On-site; USD 42,000 - 64,000; Full time

Job summary

Paycom - ATS in Elk River, MN seeks a Gym Operations Supervisor to oversee daily gym operations and ensure a positive member experience while maintaining financial performance.

Responsibilities include recruiting and supervising staff, conducting training, managing front desk tasks, facilitating member tours, handling service issues, payroll, marketing coordination, and ensuring opening/closing procedures and facility cleanliness.

Qualifications

• High school diploma or equivalent is required.
• Previous supervisory experience is required.
• Strong customer service skills are essential.
• Excellent communication, organizational and leadership abilities.
• Basic computer Proficiency is required.

Responsibilities

• Recruit, hire, train, schedule and supervise staff.
• Provide excellent member service and oversee front desk operations.
• Meet and greet potential members with gym tours.
• Address member service issues promptly and professionally.
• Ensure opening and closing procedures and gym cleanliness.
• Process weekly payroll and support marketing efforts.

Skills

Customer service

Leadership

Staff supervision

Communication

Organizational skills

Front desk operations

Basic computer proficiency

Education

High school diploma

Job description

Paycom - ATS in Elk River, MN seeks a Gym Operations Supervisor to oversee daily gym operations and ensure a positive member experience while maintaining financial performance.

Responsibilities include recruiting and supervising staff, conducting training, managing front desk tasks, facilitating member tours, handling service issues, payroll, marketing coordination, and ensuring opening/closing procedures and facility cleanliness.