Gym Operations Lead: Member Experience & Team Support

Paycom - ATS; Thibodaux (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Dollars for Scholars Program

Free Membership

Job summary

Paycom - ATS is looking for an Assistant Gym Operations Manager to ensure a positive member experience while overseeing gym operations. You will assist in training staff and managing member services including check-ins, sign-ups, and resolving issues.

Additional responsibilities include supporting the Club Manager and maintaining the gym's cleanliness and marketing efforts. A strong emphasis is placed on customer service and communication skills.

Qualifications

• Strong customer service skills required.
• Excellent communication and organizational skills a must.
• Basic computer proficiency needed.

Responsibilities

• Assist in training and developing staff.
• Manage member service oversight for great customer experience.
• Assist in front desk tasks including member check-ins and sign-ups.

Skills

Customer service

Communication

Problem solving

Leadership

Organization

Job description

Paycom - ATS is looking for an Assistant Gym Operations Manager to ensure a positive member experience while overseeing gym operations. You will assist in training staff and managing member services including check-ins, sign-ups, and resolving issues.

Additional responsibilities include supporting the Club Manager and maintaining the gym's cleanliness and marketing efforts. A strong emphasis is placed on customer service and communication skills.