Gym Concierge & Member Experience Champion

Crunch Fitness; University (IL); On-site; USD 2,328,000 - 2,480,000; Part time

Benefits offered by this job

Free gym membership

Employee discounts

Advancement opportunities

Training & development

Wellness resources

Job summary

Crunch Fitness is seeking a lively Member Service Representative to greet members, lead tours, and drive memberships. You’ll keep the club energized and welcoming, helping members reach their goals.

This role is part-time with 3 shifts per week (3–6 hours each) and CPR/AED certification is required. Perks include a free gym membership and opportunities for advancement as we grow the team.

Qualifications

• Outgoing, energetic, and coachable.
• Loves fitness and people; fitness enthusiasm a plus.
• Customer service, sales, or hospitality experience is a bonus.
• Available for 3 shifts per week (3–6 hours each).
• Must be CPR/AED certified.
• Able to hype others up and take feedback like a champ.

Responsibilities

• Greet members like they’re walking into a party.
• Give fun, confident club tours.
• Crush membership sales goals.
• Book members for KickOff appointments to help them reach goals.
• Keep the club clean, organized, and aesthetic.
• Answer phones and help members with anything they need.
• Open/close the POS drawer and complete checklists.
• Join team meetings and club events.
• Be the person who makes someone’s day better just by saying hi with a million dollar smile.

Skills

Outgoing personality

Customer service experience

Sales experience

CPR/AED certified

Job description

Crunch Fitness is seeking a lively Member Service Representative to greet members, lead tours, and drive memberships. You’ll keep the club energized and welcoming, helping members reach their goals.

This role is part-time with 3 shifts per week (3–6 hours each) and CPR/AED certification is required. Perks include a free gym membership and opportunities for advancement as we grow the team.