Gym Member Experience Specialist

Crunch Fitness; Tustin (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

Crunch Fitness in California is seeking a Member Service Representative to greet members, hype guests, and create a high-energy club atmosphere. This role focuses on driving memberships, tours, and delivering outstanding customer service in a fast-paced gym setting.

You'll be part of a vibrant, no-judgment team that values advancement, with opportunities for growth and internal promotions. Shifts are typically 3 per week, 3–6 hours each, at bustling Crunch clubs across Southern California.

Qualifications

• Customer service or sales experience preferred.
• Energetic, outbound hospitality mindset.
• CPR/AED certification required.

Responsibilities

• Greet members and act as the club’s social ambassador.
• Provide friendly, confident club tours and product explanations.
• Achieve membership sales goals and book KickOff appointments.
• Keep the club clean, organized, and welcoming; assist with phones and member needs.

Skills

Customer service

Sales

Hospitality experience

Education

CPR/AED certification

Job description

Crunch Fitness in California is seeking a Member Service Representative to greet members, hype guests, and create a high-energy club atmosphere. This role focuses on driving memberships, tours, and delivering outstanding customer service in a fast-paced gym setting.

You'll be part of a vibrant, no-judgment team that values advancement, with opportunities for growth and internal promotions. Shifts are typically 3 per week, 3–6 hours each, at bustling Crunch clubs across Southern California.