Gym Club Manager — Lead Team & Elevate Member Experience (Flexible Schedule)

Baseline Fitness; Saint Paul (MN); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Advancement opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Saint Paul, MN seeks a Club Manager to oversee gym operations, ensuring a positive member experience and financial success. You will lead the team, handle onboarding in Paycom, manage front desk duties, and uphold brand standards.

The role emphasizes staff coaching, customer service excellence, and strong communication across departments to keep the club open, staffed, and aligned with marketing promotions.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member service to ensure a great customer experience.
• Lead front desk activities including greetings, tours, and issue resolution.
• Support club members and staff to maintain smooth operations.
• Maintain a positive clubhouse image and uphold company standards.
• Coach and counsel staff to meet performance expectations.
• Ensure opening/closing, staffing, and policy adherence.
• Manage inventory and ordering of supplies.
• Deliver proactive customer service and effective problem solving.

Skills

Honesty

Managerial experience

Customer service

Communication

Leadership

Organizational skills

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in Saint Paul, MN seeks a Club Manager to oversee gym operations, ensuring a positive member experience and financial success. You will lead the team, handle onboarding in Paycom, manage front desk duties, and uphold brand standards.

The role emphasizes staff coaching, customer service excellence, and strong communication across departments to keep the club open, staffed, and aligned with marketing promotions.