Guest Services & Youth Programs Assistant

Bgcnt; City of North Tonawanda (NY); On-site; USD 21,000 - 28,000; Part time

Job summary

Bgcnt is seeking a Front Desk Receptionist to greet visitors, answer phones, promote organizational information, and support the team. This part-time role follows a Mon-Wed schedule (2:30pm–6:00pm) and involves light administrative duties, event promotion, and coordination with youth development activities.

The ideal candidate will be friendly, organized, and able to handle multiple tasks in a fast-paced environment, with competency in Microsoft Office and strong communication skills.

Qualifications

• Commitment to professional development including attending training and staff meetings.
• Excellent organizational, interpersonal, oral, and written communications skills.
• Ability to solve problems, troubleshoot, reflect, and work as part of a dynamic team.
• Competent in Microsoft Office Suite software.
• Positive attitude and customer-focused approach.

Responsibilities

• Greet visitors at the front desk and answer the telephone.
• Promote organizational information and events to visitors.
• Provide support to the team and assist with general tasks.
• Create flyers for events and programs.
• Check-in and check-out members and guests.
• Collect payments and required paperwork.
• Maintain recordkeeping and light cleaning.
• Fill in as Youth Development Professional when needed.
• Perform other duties as assigned.

Skills

Organizational skills

Interpersonal skills

Oral communication

Written communication

Microsoft Office

Problem solving

Teamwork

Positive attitude

Professional development

Education

Tools

Microsoft Office Suite

Job description

Bgcnt is seeking a Front Desk Receptionist to greet visitors, answer phones, promote organizational information, and support the team. This part-time role follows a Mon-Wed schedule (2:30pm–6:00pm) and involves light administrative duties, event promotion, and coordination with youth development activities.

The ideal candidate will be friendly, organized, and able to handle multiple tasks in a fast-paced environment, with competency in Microsoft Office and strong communication skills.