Front Desk Receptionist

Bgcnt; City of Lockport (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

Bgcnt is seeking a Front Desk Receptionist to greet visitors, answer calls, promote organizational information, and support the team. The role requires strong communication, organization, and a positive attitude in a fast-paced, indoor environment with youth activities.

The schedule is Monday to Wednesday from 3:15pm to 6:30pm, with duties including light cleaning, recordkeeping, and occasional youth development support as needed.

Qualifications

• Commitment to professional development including attending training and staff meetings.
• Excellent organizational, interpersonal, oral, and written communications skills.
• Ability to solve problems, troubleshoot, use reflective thinking, and work in a dynamic team.
• Proficient with Microsoft Office Suite software.
• Positive attitude and professionalism.

Responsibilities

• Greet visitors at the front desk and check in members and guests.
• Answer the telephone and route calls as needed.
• Promote organizational information, events, and programs.
• Create flyers to support outreach and activities.
• Collect payments and required paperwork from members.
• Maintain accurate recordkeeping and filing.
• Perform light cleaning tasks as part of daily duties.
• Fill in as a Youth Development Professional when needed.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Written & verbal communication

Team player

Problem solving

Microsoft Office

Tools

Microsoft Office Suite

Job description

SCHEDULE: Monday to Wednesday from 3:15pm to 6:30pm

PRIMARY FUNCTION:

The Front Desk Receptionist is responsible for greeting visitors at the front desk, answering the telephone, promoting organizational information, and providing support to the team. This position should create a positive first and last impression and is important to the organization and the families we serve.

DESCRIPTION OF JOB DUTIES:

• Check and checkout of members and guests
• Answering telephone
• Promoting organizational events
• Creating flyers
• Collecting payments and required paperwork
• Recordkeeping
• Light cleaning
• Filling in as a Youth Development Professional when needed
• Other duties as assigned

MEASURABLE GOALS:

• Accuracy in regard to member tracking
• Successful promotion of organizational initiatives and events
• Friendly and professional demeanor

REQUIREMENTS:

• Commitment to professional development including attending training, staff meetings, etc.
• Excellent organizational, interpersonal, oral, and written communications skills
• Ability to solve problems, troubleshoot, use reflective thinking, and work as a member of a dynamic team
• Competent in Microsoft Office Suite software
• Positive attitude

WORK ENVIRONMENT:

The employee will work primarily indoors with outdoor activities when the weather permits. This is a fast-paced, active-child environment that requires constant interaction and attention to the needs of the children.

PHYSICAL REQUIREMENTS:

The physical demands that are described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made for individuals with disabilities. While performing the duties of the job, the employee is regularly required to: bend, stoop, kneel, twist, sit, reach with hands, grasp, stand, sit, hear, speak, have finger dexterity, walk, run, lift up to 30 pounds, push, pull, and have visual acuity.

DISCLAIMER:

The information presented indicates the general nature and level of work expected. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.