Front Desk & Visitor Experience Specialist

Bgcnt; City of Lockport (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

Bgcnt is seeking a Front Desk Receptionist to greet visitors, answer calls, promote organizational information, and support the team. The role requires strong communication, organization, and a positive attitude in a fast-paced, indoor environment with youth activities.

The schedule is Monday to Wednesday from 3:15pm to 6:30pm, with duties including light cleaning, recordkeeping, and occasional youth development support as needed.

Qualifications

• Commitment to professional development including attending training and staff meetings.
• Excellent organizational, interpersonal, oral, and written communications skills.
• Ability to solve problems, troubleshoot, use reflective thinking, and work in a dynamic team.
• Proficient with Microsoft Office Suite software.
• Positive attitude and professionalism.

Responsibilities

• Greet visitors at the front desk and check in members and guests.
• Answer the telephone and route calls as needed.
• Promote organizational information, events, and programs.
• Create flyers to support outreach and activities.
• Collect payments and required paperwork from members.
• Maintain accurate recordkeeping and filing.
• Perform light cleaning tasks as part of daily duties.
• Fill in as a Youth Development Professional when needed.
• Other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Written & verbal communication

Team player

Problem solving

Microsoft Office

Tools

Microsoft Office Suite

Job description

Bgcnt is seeking a Front Desk Receptionist to greet visitors, answer calls, promote organizational information, and support the team. The role requires strong communication, organization, and a positive attitude in a fast-paced, indoor environment with youth activities.

The schedule is Monday to Wednesday from 3:15pm to 6:30pm, with duties including light cleaning, recordkeeping, and occasional youth development support as needed.