Front Desk & Member Services Coordinator

BGCOP; Oxnard (CA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Pension Plan

Paid Sick Time

Training & Development

Job summary

BGCOP is seeking a front desk operator to manage the Clubhouse desk, greet visitors, handle payments, and maintain membership records while ensuring a safe, welcoming environment for youth programs and members.

The role requires a high school diploma or GED, experience with children, CPR/First Aid certification, and a valid driver's license. Training and development opportunities are available, with a focus on safety and customer service.

Qualifications

• High school diploma / GED or currently enrolled in school with work permit (if minor).
• Experience in working with children.
• Knowledge of youth development.
• Ability to motivate youth and manage behavior problems.
• Ability to deal with the general public.
• Ability to implement quality programs for youth.
• Ability to organize and supervise members in a safe environment.
• Mandatory CPR and First Aid Certifications (can obtain through Club).
• Valid State Drivers License (recommended).

Responsibilities

• Operate and manage the Clubhouse front desk.
• Greet, monitor and track all visitors.
• Supervise all equipment checkout and return.
• Handle phone calls and information about events.
• Maintain membership records and cards; process payments following proper procedures.
• Assist with safety policy implementation and club maintenance.
• Attend meetings and wear required uniform.

Skills

Youth development

Customer service

Behavior management

Public interaction

Program planning

CPR/First Aid

Driver's license

Education

High school diploma or GED

Job description

BGCOP is seeking a front desk operator to manage the Clubhouse desk, greet visitors, handle payments, and maintain membership records while ensuring a safe, welcoming environment for youth programs and members.

The role requires a high school diploma or GED, experience with children, CPR/First Aid certification, and a valid driver's license. Training and development opportunities are available, with a focus on safety and customer service.