Guest Services & Wax Sales Specialist

Paycom - ATS; South Huntington (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

European Wax Center in United States seeks a Guest Service/Sales Associate to create a warm, welcoming atmosphere for guests. Your upbeat demeanor and sales acumen help make every interaction positive and memorable.

You will greet guests, discuss needs and skincare goals, educate on wax pass options and promotions, and book reservations. Maintain a clean front desk, share product knowledge with the team, and participate in ongoing training.

Qualifications

• One year of related service or retail experience.
• Strong interpersonal and communication skills.
• Proficiency in POS systems and computer technology.
• Ability to handle varying guest personalities and remain calm under pressure.
• Maintains a clean and organized work environment.

Responsibilities

• Greet guests with a friendly and inviting demeanor.
• Engage guests to understand their needs and skincare goals.
• Educate guests on wax pass options, current promotions, and prebooking.
• Book reservations and resolve guest inquiries promptly and professionally.
• Maintain an organized front desk and lobby area, upholding brand standards.
• Share product knowledge with colleagues and participate in training.

Skills

Interpersonal skills

Communication skills

Sales experience

POS systems

Customer service

Adaptability

Tools

POS systems

Job description

European Wax Center in United States seeks a Guest Service/Sales Associate to create a warm, welcoming atmosphere for guests. Your upbeat demeanor and sales acumen help make every interaction positive and memorable.

You will greet guests, discuss needs and skincare goals, educate on wax pass options and promotions, and book reservations. Maintain a clean front desk, share product knowledge with the team, and participate in ongoing training.