Guest Experience & Wax Sales Associate

European Wax Center; East Farmingdale (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

European Wax Center is hiring a Guest Service/Sales Associate in New York. You will greet guests, understand their skincare goals, educate on wax passes and promotions, and prebook appointments. You’ll handle inquiries, reservations, and ensure a clean, welcoming front desk.

The role emphasizes strong customer service, sales acumen, and teamwork in a fast-paced retail environment. Training and development are provided to grow product knowledge and sales techniques.

Qualifications

• One year of related service or retail experience.
• Strongly prefer previous sales experience.
• Exceptional interpersonal and communication skills.

Responsibilities

• Greet guests with a friendly and inviting demeanor, setting the tone for a positive experience.
• Engage guests in conversations to understand needs, preferences, and skincare goals.
• Educate guests on wax pass options, promotions, and prebooking; remain knowledgeable on retail line.
• Address guest inquiries, book reservations, and resolve concerns promptly and professionally.
• Maintain an organized front desk and lobby, upholding cleanliness and hygiene standards.

Skills

Sales experience

Interpersonal skills

POS systems

Communication skills

Tools

POS systems

Job description

European Wax Center is hiring a Guest Service/Sales Associate in New York. You will greet guests, understand their skincare goals, educate on wax passes and promotions, and prebook appointments. You’ll handle inquiries, reservations, and ensure a clean, welcoming front desk.

The role emphasizes strong customer service, sales acumen, and teamwork in a fast-paced retail environment. Training and development are provided to grow product knowledge and sales techniques.