Guest Experience & Wax Sales Associate

European Wax Center; Philadelphia (Philadelphia County); On-site; USD 21,000 - 30,000; Full time

Job summary

European Wax Center is hiring a Guest Service/Sales Associate in Philadelphia. You will greet guests, discuss skincare goals, and educate them on wax pass options, promotions, and waxing benefits. Maintain a welcoming front desk, share product knowledge, and support teammates while upholding brand standards.

The role emphasizes strong interpersonal skills, the ability to handle busy front-desk tasks, and participation in ongoing training to sharpen sales techniques and product expertise.

Qualifications

• One year of related service or retail experience.
• Strong interpersonal and communication skills.
• Proficiency with point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and stay calm under pressure.

Responsibilities

• Greet guests with a friendly, inviting demeanor to set a positive tone.
• Engage guests to understand needs, preferences and skincare goals.
• Educate guests on wax pass options, current promotions and waxing benefits.
• Uphold Artemis Wax standards and assist with reservations and inquiries.
• Maintain an organized front desk and lobby, keeping it clean and welcoming.
• Share product knowledge and support teammates; participate in training.

Skills

Guest service

Retail experience

Sales experience

Communication skills

Teamwork

Tools

POS systems

Job description

European Wax Center is hiring a Guest Service/Sales Associate in Philadelphia. You will greet guests, discuss skincare goals, and educate them on wax pass options, promotions, and waxing benefits. Maintain a welcoming front desk, share product knowledge, and support teammates while upholding brand standards.

The role emphasizes strong interpersonal skills, the ability to handle busy front-desk tasks, and participation in ongoing training to sharpen sales techniques and product expertise.